If the device turns off after a particular amount of time has passed, despite the fact that the sleep option has not been enabled. This could be caused by the “Playback Limit” settings.
📝Applicable models: ✅ All models
💡 Playback Limit option in Settings
💡 Playback Limit from service provider side
If Playback Limit option is off but your device still goes to sleep mode, or if you are not able to turn it off and it is shown greyed or not shown at all, That must be due to the configuration by your service provider.
Please contact your service provider and explain what happens.
Here you have some different ways to change channels using Mytvonline.
Availability of Catch up TV is dependent on your service provider. If your service provides catch up TV, you can access it with MYTVOnline in any one of the following ways:Method #1
Please check below maximum supported external storage size info.
📝Applicable models: ✅ All models💡 External hard drive
There is NO physical limit, just there is partition and format file system limitation. Please make (1x) full partition and format USB to NTFS type.💡 SD card
256GB (Gigabytes) is the maximum supported size on Formuler Android-based products.
Please follow the quick guide below to enjoy this new feature.📝Applicable models: ✅ Mytvonline 2 Models
How to Access?
📝Applicable models : ✅Z nano
📝Applicable models : ✅Z+ ✅Zprime ✅Z7+ ✅Z7+ 5G ✅Zx ✅Zx 5G
📝Applicable models : ✅Z8 ✅Z Alpha ✅Z+Neo
💬 You can do easy backup using backup & restore tool before the factory reset.
📝Applicable models : ✅GTV
If you encounter Error code 7, 403, Try the troubleshooting steps below.
📝Applicable models: ✅ All models The reason why you see “Error Code 7” is because of a connection failure between your device and service.
Read through the steps below to troubleshoot your issue.
💡 If the error occurred the very first time you tried to connect to the service…
Applicable models: Z8 Pro, Z8, Z+ Neo, Z Alpha
Follow the steps below to turn off HDCP.